Effective Date: 22 May 2025

At Elite Beauty by Madhu, accessible from www.elitebeautybymadhu.com, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information, and how you can access or correct it.

1. What Information We Collect

We may collect personal information including:

  • Your name
  • Email address
  • Phone number
  • Appointment details
  • Skin or beauty preferences (as relevant to our services)
  • Payment information (if applicable)
  • IP address and website usage data

We collect this information when you:

  • Book an appointment
  • Fill out a contact form
  • Subscribe to our newsletter
  • Interact with us via our website or social media
  • Visit our salon

2. How We Use Your Information

We use your personal information to:

  • Provide our beauty services and process your bookings
  • Communicate with you regarding appointments, services, or promotions
  • Respond to your enquiries
  • Improve our website and customer service
  • Send marketing emails (only if you have opted in)

You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.

3. Disclosure of Personal Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers (e.g. booking or payment platforms)
  • Legal authorities if required by law
  • Website analytics tools (e.g., Google Analytics)

All third parties are required to comply with privacy obligations consistent with this policy.

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. Data is stored securely through our website platform and reputable third-party services with secure protocols.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect traffic data. You can control cookie settings through your browser at any time.

6. Accessing and Correcting Your Information

You have the right to access and correct any personal information we hold about you. To request access or correction, please get in touch with us using the details below.

7. How to Make a Complaint

If you believe we have breached your privacy rights, you may contact us to lodge a complaint. We will respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992

8. Contact Us

Elite Beauty by Madhu
Email: [info@elitebeautybymadhu.com]
Phone: [+61434727533]
Website: www.elitebeautybymadhu.com
Location: Rowville, VIC, Australia

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.